How can I make a purchase from DamanTurk store?
To make a purchase from DamanTurk store, go to the product you want to buy, then click on the "Add to Cart" button. After that, go to the shopping cart at the top left of the screen and follow the instructions to complete the purchase and choose the appropriate payment method.
What are the available payment methods on your store?
We offer several secure payment methods, including payment via credit cards, debit cards, and we are preparing to launch the PayPal payment service, and later, cash on delivery.
Can I cancel or modify my order?
Yes, you can cancel or modify your order before it is shipped. Please contact the customer support team as soon as possible to request the necessary changes before the order is shipped.
What is the return and refund policy on your store?
We provide an easy and flexible return policy. Please read our return policy on our website to learn more about the conditions and duration of returns.
Can I track my shipment?
Yes, you can track your shipment using the tracking number you will receive after placing your order and starting the shipping process. You can track the shipment by going to the tracking page sent to you via email upon completing your purchase.
What are the shipping costs and delivery times?
Shipping costs and delivery times vary depending on the destination and the weight of the order. Please check the delivery and shipping page on our website for updated information.
Do you offer international shipping?
Yes, we offer international shipping to all countries. Please check the available destinations when completing the purchase and write your official address clearly and accurately, according to an official document such as a water, electricity, or phone bill.
What are the product warranties available on your website?
We guarantee the quality of all products displayed on our store. If there is any problem with the product, please contact us to arrange for a replacement or refund if it is damaged or if the received product does not match what was purchased, according to our return policy on our website?
Can I contact the customer support team?
Yes, you can contact the customer support team via email or phone. You can find contact details on the "Contact Us" page on our website.
Can I shop as a guest without creating an account?
Yes, you can shop as a guest without creating an account. However, creating an account will help you track orders and get special offers.
How can I reset my account password?
You can reset your account password by clicking on "Forgot Password" on the login page and following the instructions.
Can I change the shipping address after placing my order?
You can change the shipping address before the order is shipped. Please contact the customer support team as soon as possible if you need to change the address.
Can I know Guman Turk's social media handles to follow you?
Yes, Guman Turk's company welcomes your follow-ups on its official handles to stay updated with all products, offers, job opportunities, and news that we announce:
wholesale goods:
https://dhaman-pro.com
Retail website (online store):
https://damanturk.com
Facebook:
https://facebook.com/DamanTruk
İnstagram:
https://instagram.com/damanturk
Youtube:
https://youtube.com/@damanturk/videos
twitter:
https://twitter.com/Damanturk
Linkedin:
https://www.linkedin.com/company/damanturk/
Telegram:
https://t.me/damanturk1